Frequently Asked Questions

Here you will find answers to the most commonly asked questions about our services, products, and processes. We have created this page to help you quickly find the information you need. However, if you cannot find what you are looking for, feel free to contact us - we are happy to assist you!

Ordering & Paying

What is the cost of a shipping container?

The price of a container depends on its size and type. Additionally, it also depends on what you intend to use it for and whether the container is new or used. For an up-to-date quote, please contact us or submit a quote request.

How can I become a customer of K-tainer (online)?

Whether you are an existing or new customer, you can easily create an account with K-tainer. Click here to register as a customer and/or create a webshop account.

I'm experiencing issues with my registration, what should I do?

If your registration is not going through, it is likely because your email address is already in use. Please feel free to contact us.

What are the payment options?

When ordering a container online, you can pay using: iDeal, Bankcontact, Giropay, Credit Card.

Will I receive an invoice when I purchase a shipping container online?

Yes, of course. After placing an order for a container, you will first receive an order confirmation. Within 24 hours, you will receive the invoice including VAT.

The type of container I am looking for is not listed on the website?

If the type of container you are looking for is not listed, please feel free to contact us. We are here to assist you.

What are the costs for self-pickup of the container?

There are no additional costs associated with self-pickup of the container. We will ensure that the container is ready for you and load it onto the trailer you bring along.

Delivery

How does the delivery of the shipping container work?

Once we have the delivery address, we coordinate with our transportation provider. At the time of delivery, someone needs to be present, usually the designated contact person.

Can the delivery be postponed?

You can postpone the delivery free of charge if it is reported within 48 hours before placement. After that, we can evaluate on a case-by-case basis whether we can postpone it free of charge or if we need to charge a fee.

Can the delivery be rescheduled?

If the container is not placed to your satisfaction, we can certainly move it. However, the transportation costs to return to the location are in accordance with our offer.

How quickly can the container be delivered?

We depend on the timing of the request and the availability of transportation. The complexity also plays a role. As a general rule, bookings made on day A before 12:00 pm will be delivered by day C between 07:30 am - 5:00 pm.

What are the costs of delivering a container?

Depending on the type and quantity of containers, we need to determine the location and whether a crane is required. You can choose from various additional options, such as delivery at a specific time of day or fixed deliveries with a time window of less than 1 hour.

What are the costs for pick-up?

If it concerns a purchase container, we will discuss this with you in advance. In the case of rental, we will check the rate at the time of pick-up and inform you accordingly.

How quickly can I pick up my sea container?

You can pick up your container within 24 hours.

Can I pick up the container myself?

Certainly! If you have the possibility to pick it up yourself, you will receive an exemption after payment. Please note that a Cargo Card may be required.

Can I have the container delivered?

Yes, we can deliver the container for you in the Netherlands and even worldwide. You can specify your preferences during the order or quotation request.

How does the delivery of the container work?

During the quotation request, you provide us with the container type and the exact location, after which we create the quotation for the total costs. Afterward, it can be transported to the location of your choice. Please ensure that this location is accessible by truck and has enough space for unloading the container.

Quality

How much does a shipping container weigh?

Like the sizes of shipping containers, the weights of containers also vary. The length, height, and applications determine the weight of the container. A 20ft container weighs from 2,100kg. Learn more about container sizes and their corresponding weights on the respective container pages.

My desired container color is not listed, what now?

We provide customized solutions. If you want to order multiple containers in a specific color, please fill out our configurator or feel free to make an appointment with one of our account managers.

Are all new containers painted?

All new containers are finished with a marine-grade paint that is required for international shipping. Nowadays, most containers are coated with waterborne paint, although they used to use solvent-based paint as well.

How new is a shipping container if it has been used for a single shipment?

Container factories are mostly located in China. Whether they are shipped filled or empty does not affect the damages. Additionally, we always inspect the containers at our depot to determine if they are suitable for sale as new. Ultimately, there are always various moves involved.

In what condition is a used shipping container?

A shipping container can be used for about 15 years, after which it can be in one of two conditions. In the first case, it is still suitable to pass the CSC inspection, and it can still be used for international transport. In the second case, it is damaged to the extent that it is only suitable for storage purposes. In both cases, the containers may have dents, scratches, or multiple layers of paint. The main difference is that a container with CSC certification is wind and watertight and suitable for cargo, while a container for storage is only wind and watertight. Therefore, it is no longer suitable for transporting goods.

What is the floor of the container made of?

Most containers have plywood (a type of wood composite) floors. In the past, containers were made with plank floors. Reefer containers (refrigerated variants) have an aluminum floor.

How long does a shipping container last?

A shipping container can last about 20 years in international freight transport, depending on the damages it incurs. After that, it can still serve for approximately 10 more years as storage, but eventually, rusting will become a significant issue. In that case, the container needs to be recycled.

Do all used containers have dents?

No, not necessarily. However, the longer a container has been in use, the more likely it is to have a dent or two. However, this does not affect the contents of the container.

What materials are shipping containers made of?

Standard containers are made of corten steel, an alloy of different substances. Unlike stainless steel, corten steel can rust, but the rust layer is tight enough to prevent further corrosion.

About

Hoeveel Europallets passen er in een Container

Het aantal pallets dat in een standaard zeecontainer past, kan variëren afhankelijk van het type container en de grootte van de pallets. Over het algemeen passen er echter meestal twee soorten pallets in een standaard 20-voet container en vier soorten pallets in een standaard 40-voet container.

20-voet container: Meestal passen er ongeveer 10 tot 11 Europallets (120 cm x 80 cm) in een 20-voet container. Voor Amerikaanse pallets (48 inch x 40 inch) passen er meestal 8 tot 9 in.

40-voet container: In een 40-voet container passen doorgaans ongeveer 20 tot 21 Europallets en 17 tot 18 Amerikaanse pallets.

Het is belangrijk op te merken dat dit slechts een ruwe schatting is, en de exacte capaciteit kan variëren op basis van de specifieke afmetingen van de pallets en de configuratie van de lading. Het is altijd aan te bevelen om de specificaties van de container en de pallets te raadplegen en eventueel een professionele ladingplanner te raadplegen om de meest efficiënte manier te bepalen om uw goederen in een container te laden.

Hierbij een directe link voor alle type containers ; Container Maten

What is CSRD (Corporate Sustainability Reporting Directive)?

The Corporate Sustainability Reporting Directive (CSRD) has become part of corporate accountability and sustainability efforts. It involves measuring, reporting, and being accountable for a company's sustainability performance, including its impact on people and the environment.

Does K-tainer sell used 10ft containers?

Used 10ft containers are less common because they are not typically used for ocean freight due to their smaller size. However, we can often offer them as new or ex-rental containers.

Can I choose a color for a used container?

You can indicate your color preference, but we cannot guarantee a specific color.

Can K-tainer repurchase my container?

Certainly! Please feel free to contact us via email and provide us with photos. We would also like to know the location and condition of the container(s). Is the truck with crane access possible?

How wide is a shipping container?

Similar to the length of a shipping container, the width can vary for different containers. You can find an overview of all containers here.

Do I need a CSC for my container?

If you intend to use the container for transportation purposes, a CSC (Container Safety Convention) certification is required. You can obtain a copy of the CSC certificate when needed. For used containers, this certification is valid for 12 months, while for new containers, it is valid for 5 years. For storage purposes, a CSC certification is not necessary.

How big is a shipping container?

Shipping containers are generally considered "big." However, containers come in various sizes, so there is no standard size for a shipping container. The dimensions of a container are typically expressed in feet (ft). You can find the available container sizes from K-tainer on the containers page.

How long is a shipping container?

The length of a shipping container can vary. K-tainer offers containers in different sizes, ranging from 8ft to 45ft. You can find an overview of all containers here.

How high can containers be stacked?

In shipping, containers can be stacked up to 9 units high. However, they are securely fastened and designed to distribute the forces evenly. Outside of shipping, it is advisable to stack containers up to a maximum height of 6 units. The strength of the stacking lies in the corners of the containers rather than on the corrugated roofs.

Can a container be modified?

Absolutely! Whether you want an eye-catching container bar, a new swimming pool, or even a complete new house, we can make it happen! Check out our container modification offerings here. There are two scenarios to consider: whether the container will still be used for international transportation or not. If it will be used, the container needs to be retested after modification to obtain the CSC certification again. If it will no longer be used for international transportation, more modifications are possible, and re-certification is not required.

What is the value of a new container compared to a used container?

The value of a new container is generally higher when sold because its condition starts at a higher level. The condition is one of the factors that determine the price. Additionally, exchange rates (container sales are in dollars) and the global economy (i.e., the demand for containers) can influence the value at a given time. Therefore, a container may be worth less after 8 years compared to 10 years.

What happens to old shipping containers?

When containers are taken out of service, they are often used for storage purposes. Container modification is also an option. We give the container a new life by transforming it into something new, such as a bar or office. If the container is too damaged, it will be recycled.

What sizes of containers are available?

The basic sizes are 20ft and 40ft, but there are also containers with different sizes such as 8ft, 10ft, 30ft, and 45ft. The width and height also follow standard measurements. You can find an overview of all containers here.

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