A new phase in customer management: K-tainer implements AFAS CRM
Published on 1 January 2022
K-tainer is a company specialized in the rental and sale of containers for storage and transportation purposes. AFAS is a software company that develops ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. K-tainer has decided to start using a new CRM system from AFAS.
The AFAS CRM system is designed to help businesses manage customer relationships, streamline sales processes, and enhance overall customer service. It offers features such as contact management, sales opportunity management, marketing automation, customer service, and reporting. With this system, K-tainer can communicate more efficiently with customers, centrally manage customer information, and effectively track sales activities.
The decision to transition to a new CRM system stemmed from various reasons, such as the desire for advanced features, better integration capabilities with other company systems, and a general need for improved efficiency and productivity. By choosing the AFAS CRM system, K-tainer hopes to leverage the specific benefits and functionalities that AFAS provides to optimize their customer-centric processes.
